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1. Who is the Director of Flight Operations? 3-4
Todd Asadoorian
2. Who is the Chief Pilot? 3-7
Andrew Weckerle
3. Who is the Director of SOC? 3-13
Matt Hawkins
4. Who is the Director or Crewmember Resources? 3-14
Matt Hand
5. Who is the Manager of Crew Scheduling? 3-16
Jackie Sisouphonh
6. What are the duties and responsibilities of the Pilot-In-Command? 3-10
• Holds a valid Airline Transport Pilot Certificate with the appropriate category, class and type ratings and a FAA first class medical certificate. • Responsible for the aircraft, its crew and the manipulation of the flight controls of an aircraft underway, including taxiing, take-off and landing of such aircraft. The Pilot In Command is properly qualified and designated by the Company to serve and holds currently effective airman certificates authorizing him to serve as such. • During flight time, the PIC is in command of the aircraft and Crew, and is responsible for the safety of the passengers, Crewmembers, cargo and the aircraft. He has full control and authority in the operation of the aircraft, without limitations, over other Crewmembers and their duties during flight time. • Ensures compliance with all air-traffic rules and local airport rules established by the country where operating; except where any regulation, provision of the Operations Specifications of this manual, is more restrictive, and may be followed without violating the rules of that country or airport. • Jointly responsible with the Dispatcher for the preflight planning, delay and dispatch release of a flight in compliance with the regulations and the Operations Specifications. • Assists the Chief Pilot in monitoring the professional progression of the Second In Command with whom he flies. • Responsible to maintain current knowledge of those general subjects that enhances his overall competency, ability and professionalism. • Manages those assets for which he is responsible in a manner which is intended to ensure an on-time departure from each station. • Verifies the proper computation of the weight and balance for each flight. • Serves as the In Flight Security Coordinator. • Actively promotes and utilizes Crewmember Resource Management (CRM) while on duty. • Communicates with Flight Operations management in a manner which aids them in their efforts to effectively administer their responsibilities. • Presents a professional and responsive image to the customers and business associates. • Oversees deicing/anti-icing of the aircraft on the ground. • Conducts appropriate pre-flight and post-flight briefing. • Delegates duties as necessary, but such delegation does not relieve him of overall responsibility. • Performs duties in accordance with regulations and Company policy. • Maintains open communication with other departments. • Successfully completes the company indoctrination for upgrading Pilots In Command. The program is an on-going presentation and evaluation presented during the upgrade curriculum regarding interpersonal command issues, CRM, to include the decision process so there is more individual understanding of the Company functions and its goals. • Monitors for proper completion of fueling procedures. • At locations where regularly scheduled flight operations are not conducted, and/or where personnel are not trained, provides direct supervision and oversight to ensure fuel quality requirements are met and fueling procedures are followed. • May not operate an aircraft in a careless or reckless manner so as to endanger life or property. • Responsible for preflight planning and operation of the flight in compliance with regulations and operations specifications.
7. Who does the Pilot In Command report to? 3-10
Regional Chief Pilot
8. What are the duties and responsibilities of the Second In Command? 3-12
• Assists or relieves the Pilot In Command in manipulation of the flight controls of an aircraft while underway, including taxiing, take-off and landing. • Responsible to the Pilot In Command and Regional Chief Pilot to assure that the flights he participates in are in compliance with the regulations and Company operating procedures. • Serves as the Second In Command of the aircraft and, as such, assumes the duties of the Pilot In Command should the Pilot In Command become incapacitated or unable to perform his duties. • Assists the Pilot In Command in conducting the flight safely and efficiently. • Responsible to maintain current knowledge of those general subjects and aircraftrelated information that enhance his overall competence, ability and professionalism. • Holds, as a minimum, a valid commercial Pilot certificate, with appropriate category and class ratings, an instrument rating, and is properly qualified and designated by the Company to serve as Second In Command. • Maintains open communication with the Pilot In Command as well as other Company personnel, and performs other duties as assigned.
9. Who does the Second In Command report to? 3-12
Regional Chief Pilot
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