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CVOICE 640-461
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Which two options are features in Cisco Unified Presence? (Choose two.)




1. Native Presence 2. Enterprise Instant Messaging


An end user reports that they are unable to control their Cisco IP phone using Cisco Unified
Personal Communicator and cannot make any calls. Which situation can cause this issue?

A. The Cisco Unified Personal Communicator is not registered in the Cisco Unified Presence server.
B. The LDAP integration is incorrect.
C. The Cisco Unified Personal Communicator is configured in desk-phone mode.
D. The Allow Control of Device from CTI checkbox in the device configuration on Cisco Unified
Communications Manager is disabled.
E. The Allow Control of Device from CTI checkbox in the device configuration on the Cisco Unified
Presence is disabled.


The Allow Control of Device from CTI checkbox in the device configuration on Cisco Unified
Communications Manager is disabled.


Which description describes the low latency queuing algorithm?


This feature brings strict priority queuing to CBWFQ.










An administrator wants to locate and remove all unassigned directory numbers on the Cisco
Unified Communications Manager system. Which method is the best method to accomplish this
task?

 


Choose Call Routing > Route Plan Report, choose the Unassigned DN drop-down menu, and then remove all orphaned directory numbers.


When troubleshooting a phone that is unable to get an IP address from a DHCP server, what is
the first thing to check for on the phone?


Make sure that the phone is getting the proper VLAN information.


Which issue does CAS signaling on a T1 circuit create?


A signaling bit is subtracted from every sixth frame to carry signaling information.


How does the Cisco Unified Communications Manager Express match an outbound VoIP dial
peer?


Outbound dial-peer matching uses the entire string of digits en bloc to match the dial peer with
the longest match.


In which situation are user PINs maintained by the local Cisco Unified Communications servers?


PINs are always maintained by the local Cisco Unified Communications Manager servers


An IP phone has a line calling search space and a device calling search space. If a call is made
from the IP phone, which calling search space is used?


The line and device calling search spaces are combined and the line calling search space has
precedence.


Which command is used to determine if an MGCP gateway is registered with a Cisco Unified
Communications Manager server?


show ccm-manager


Users report that all external callers are leaving urgent voice-mail messages. Where can this
behavior be changed?


under the Message Settings > Unidentified Callers Message Urgency


Which two fields are required parameters when manually creating users on Cisco Unity
Connection with predefined templates? (Choose two.)


1. username (alias) 2. extension


An administrator is attempting to add a new user in Cisco Unified Communications Manager
Administration but does not see the option to add a new user. What is the most likely cause of this
issue?


The system is synchronized with an LDAP server.


Which call processing agent is based on Cisco IOS software and works with ISR platforms?


Cisco Unified Communications Manager Express


Which two options allow the maximum message length to be adjusted in Cisco Unity Connection?
(Choose two.)


1. Message Settings under individual users 2. User Templates > VoiceMailUserTemplate > Message Settings









The device name should be UPCJDOE.









from the individual users or user templates



when configuring the Service Advertisement Framework feature for Call Control Discovery


When implementing a plan of action, what should you do?


Limit the impact of the changes to users.


A user in Cisco Unified Communications Manager Administration has been added to the Standard
CCM Admin Users group, which includes the Standard CCMADMIN Administration role, but the
user cannot add new users. What is the cause of this issue?


The add user capability has been disabled for the role.


In which two ways can an administrator reset an IP phone that is registered with Cisco Unified
Communications Manager? (Choose two.)


1. Phone can be reset in Cisco Unified Communications Manager Administration.
2. Press the * * #* * key combination on the IP phone keypad.


A new phone has been added to the Cisco Unified Communications Manager server. The phone
display shows Your Current Options, but when the New Call softkey is pressed, no dial tone is
heard and the call cannot be placed. What could be the cause of this issue?


No directory number has been assigned to a line.


What Cisco client application allows administrators to interact with performance monitoring
counters to assist in determining the overall health of the Cisco Unified Communications Manager server?


Cisco Unified Real-Time Monitoring Tool


Which report can be generated by using the User Reports feature of the CAR tool?


Top N


After changes are made to an IP phone, which reset method is the fastest to bring the phone back
into service?


restart


In which two locations can an end user configure their Call Forward All settings? (Choose two.)


1. Cisco Unified Communications Manager User Options Interface 2. Directly on the Cisco Unified IP phone




What is the quickest way to test the Cisco Unified Communications Manager configuration part of
MWI to see if MWI On and MWI Off is working?


If MWI numbers are dialable from an IP phone, dial the MWI On number. If the light comes on,
then dial the MWI Off number to see if the light goes off.


Which tools allow the administrator to migrate users from Cisco Unity to Cisco Unity Connection?


Cisco Object Backup and Restore Application Suite


Which description describes the weighted fair queuing algorithm?


A flow-based algorithm that simultaneously schedules interactive traffic to the front of a queue
to reduce response time and fairly shares the remaining bandwidth among high-bandwidth flows.


To obtain CDR information, which application is used?


Cisco Unified Communications Manager Call Detail Record Analysis and Reporting tool


Which two protocols are used by Cisco Unified Presence? (Choose two.)


1. SIP/SIMPLE
2. XMPP


What component does Cisco Unified Communications Manager Express use to match outbound
dial peers?


destination pattern


How can an administrator determine which codec is being used between two endpoints while a
call is in progress?


Press the ? button twice on one of the IP phones.


An administrator wants to see how long a specific IP phone extension is in use during a given
period of time. What CAR tool feature would the administrator use?


System Reports > Traffic > Summary by Phone Number


In Cisco Unified Communications Manager Native Presence, what two things is a watcher
monitoring in real time? (Choose two.)


1. registration status of a specific IP phone
2. registration status of the MGCP gateway


Refer to the exhibit. The error message was displayed when the administrator attempted to set the
default user password in the user template to four digits long. Which option can rectify this issue?


The password length needs to be configured under the Authentication Rules settings using the
Minimum Credential Length configuration field.



The password length needs to be configured under the Authentication Rules settings using the
Minimum Credential Length configuration field.


Which protocol is used for communication between Cisco Unity Express and Cisco Unified
Communications Manager Express?


SIP


Refer to the exhibit. What protocol is being used to send and receive instant messaging between
the Cisco Unified Personal Communicator and Cisco Unified Presence?


Extensible Messaging and Presence Protocol


What is the correct URL to use to add a user to Cisco Unified Communications Manager Express?


http://ipaddress/ccme.html


Communications Manager?


Capabilities Assignment


What is the Cisco Unified Communications Manager implementation of one-way intercom referred
to as?


Whisper Intercom


Which three options are valid for creating users in Cisco Unity Connection? (Choose three.)


1. manual creation
2. bulk using *.csv file
3. import through Active Directory


After an IP phone has been added to a Cisco Unified Communications Manager server, the
administrator notices that the phone has a directory number that is not in the number range in use
by the organization. He also notes that the directory number is 1000. What is the most likely
cause?


The phone may have auto-registered.


Refer to the exhibit. The exhibit shows a partial screen shot for a Cisco Unified Client Services
Framework device. If the username that is associated with this device is jdoe, what should the
device name be?


The device name does not need to relate to the user ID of the user for CSF device.


Which action must be taken for Cisco Unified Personal Communicator clients to access Cisco
Unity Connection voice mail?


IMAP must be enabled on Cisco Unity Connection for users that need to access voice mail
through Cisco Unified Personal Communicator clients.


What application uses the Cisco Unified Operating System for administration and configuration?


Cisco Unified Presence


Which two types of device can the Cisco Unified Disaster Recovery use as a backup target?
(Choose two.)


1. tape device
2. SFTP server


What is a benefit of using FRF.12 in a Frame Relay network?


fragments packets into equal sizes to reduce fixed-network delay


All users report that when they press the Messages button on their IP phone, nothing happens.
What is the most likely cause of this issue?


The default Voicemail Profile does not have a Pilot number configured.


In which scenario is it possible to have the same directory number configured on two different lines
or phones and not be a shared line?


directory number assigned to different partitions


Refer to the exhibit. Is this configuration correct and is the T1 operational? If not, what is the
cause?


No, the configuration is incorrect and the T1 is not operational because the isdn-bind-13 ccmmanager
command is missing from the serial0/0/0:23 interface.



No, the configuration is incorrect and the T1 is not operational because the isdn-bind-13 ccmmanager
command is missing from the serial0/0/0:23 interface.


Which type of single switch port can support data and voice VLANs and is recommended for Cisco
Unified IP phones?


access port


Which network component would cause variable network delay?


propagation delay



Which headers are compressed when cRTP is used?


the IP, UDP, and RTP headers


Which statement about Cisco Unity Connection user templates is true?


Changes in user templates affect only new users to be created.


Which configuration must be configured on the Cisco Unified Communications Manager Express
router prior to Graphical Administration?



When adding an IP phone to a Cisco Unified Communications Manager system, what two choices
does an administrator have to add the phone to the system? (Choose two.)


1. auto-registration
2. manual provisioning


What would be the result if a user logs into Cisco Extension Mobility using a device profile that is
not subscribed to the Cisco Extension Mobility Service?


The user will not be able to log out of Cisco Extension Mobility on the phone.


On an IP phone line appearance, for which two purposes is the Display parameter designed to be
used? (Choose two.)


1. display a name instead of the directory number of the IP phone
2. internal caller ID


Which three rules are valid transfer rules in Cisco Unity Connection? (Choose Three)


1. Standard
2. alternate
3. closed


Which statement accurately describes a calling search space?


a feature that defines which partitions are reachable from a device.


Ans administrator wants to import users using the Bulk Administration menu in Cisco Unified
Communication is valid for this operation?


CSV file


Which four characteristics are associated with video? (Choose four)


1. UDP priority
2. delay sensitive
3. drop sensitive
4. bursty


Which device would allow you to place calls from a Cisco Unified Communications Manager that is
configured with SCCP phone to a Cisco Unified communication Manager Express that is
configured with SIP phones?


gatekeeper


Which three characteristics are associated with data?


1. TCP retransmits
2. drop insensitive
3. benign or greedy.


With GETVPN, if a key server is configured to use multicast as the rekey transport mechanism,
then under which of these conditions will the key server retransmit the rekey messages?


it always retransmit the rekey message


Can an IP phone be configured so that calls to that IP phone can be rerouted if the IP phone
become unregistered?


Yes. configuring Call Forward Unregistered provides this coverage


which generating QoS reports CAR tool, what two parameters are valid for report generation?
(Choose two)


1. gateway types
2. IP phone directory numbers


An administrator is attempting to add a new IP phone to the network. The phone does not register
and continues to cycle through the registration process. The administration checks and notices
that the IP address assigned to the phone is not correct network. What is the cause of this issue?


The switch port that the phone is connected to is configured with the wrong voice LAN


Which command is useful to see if network layer information is being received at a PSTN
gateway?


show isdn status


Users report that when they press the Messages button on their phones, they often get a busy
tone. Which option can rectify this issue?


The CSS for the phone does not contain the voice-mail pilot partition.


In which mode is CTI used with Cisco Unified Personal Communicator?


desk-phone mode


H323 -- ?
MGCP -- ?
SIP    -- ?
SCCP -- ?


H323 - is a standard that provide multimedia communication services -- real-time audio, data and video communication over a packet network
MGCP - Users call agents and provide the signaling for less expensive edge devices   SIP - Uses a modified form the URL addressing scheme that is used within email that is based on the SMTP simple mail transport protocol. 
SCCP - Clients consume less processor overhead and can also be used to control FXS ports in a router to provide supplementary features